Steps for setting up Microsoft Multi-factor Authentication

You’ll need to follow these steps in order to set up your Microsoft Multi-Factor Authentication. At the School of Journalism this will be used for our WordPress sites, Adobe Creative Cloud and Office 365. A video demonstration is below.

  1. Install Microsoft Authenticator on your mobile device. Note: this is not the same as Google Authenticator
  2. Activate MFA from your page:
    1. Go to and click Personal Account
    2. Navigate to Security and click on Microsoft Multi-factor Authentication
    3. Click Proceed to Microsoft MFA Setup
  3. Once you’ve reached the Setup screen, follow each of the on-screen instructions, entering your email address whenever prompted for a username. Enter your password when prompted to do so.
  4. You’ll be asked for more information. Click next
  5. On the “Keep your account secure” screen, you can begin setting up MFA on your mobile device using the app you loaded in Step 1. Just scan the QR code via Microsoft Authenticator.

Still having trouble?

You’ll need to follow CCS’ setup guide and/or contact CCS for live support. The CCS helpdesk group has that students and staff call them over the phone as they must verify your identity.

Lindsay is the Instructional Technology and Web Design Specialist for the School of Journalism. She joined the staff in 2004 after receiving her Bachelor of Journalism.

Lindsay also works as a freelance web designer and multimedia consultant for clients, providing advice on advancing their online presence, and in the development of company and personal websites. Some of her freelance clients include J-Source and J-School's Canada. As a freelance video editor, Lindsay has created promotional and music videos and has also worked at Global Television News, teaching digital video editing.

In 2021, Lindsay was the recipient of the University's Linda Grayson Administrative Leadership Award for creating and adapting industry programs and platforms and educational technology so that instructors could deliver 50 courses remote learning in fall 2020.

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